2018 Frost & Sullivan Malaysia Excellence Awards

26 June 2018 | Hilton, Kuala Lumpur

About Frost & Sullivan’s Global Research Platform

First held in 2005, the Malaysia Excellence Awards program began as the Malaysia Telecoms Awards. In 2010, the Awards program was expanded to include other prominent companies in Malaysia from other sectors. Frost & Sullivan celebrates the 14th anniversary of the Malaysia Excellence Awards this year.

Awards Program

Frost & Sullivan Excellence Awards program identifies exemplary achievements within a multitude of industries and functional disciplines in a variety of regional and global markets.
In Asia Pacific, the Awards program has been running since 2003. To recognize the outstanding performance and achievement of companies, Frost & Sullivan honor companies across various industries to gather together and celebrate at the Awards ceremony.

  • 1. Asia Pacific Excellence Awards – Held annually in Singapore, the Awards program recognizes best-in-class companies in Asia Pacific. This program has identified many outstanding companies from the Automotive, Energy, Building & Environment industries to the Healthcare, Information Communication Technologies and Logistics sectors in Asia Pacific.
  • 2. Philippines Excellence Awards - The Frost & Sullivan Philippines Excellence Awards is now in its 5th consecutive year and seeks to recognize companies and individuals that have pushed the boundaries of excellence - rising above the competition and demonstrating outstanding performance in the Philippines market.
  • 3. Asia Pacific ICT Awards - Founded in 2004, the Asia Pacific ICT Awards, held annually in Singapore is celebrating its 14th year this year. This Awards program acknowledges companies that excel in their business segments, and their efforts to improve the industry as a whole.
  • 4. Australia Excellence Awards – Founded in 2006, The Frost & Sullivan Excellence Awards is now in its 12th consecutive year and seeks to recognize companies and individuals that have pushed the boundaries of excellence - rising above the competition and demonstrating outstanding performance in the Australian market
  • 5. Thailand Excellence Awards - The Frost & Sullivan Thailand Excellence Awards is now in its sixth consecutive year and recognises outstanding performance in the Thailand market.
  • 6. Malaysia Excellence Awards - First founded in 2005, the Malaysia Awards program began as the Malaysia Telecoms Awards. In 2010, the Awards program was expanded to include other prominent companies in Malaysia from other sectors. Frost & Sullivan celebrates the 13th anniversary of the Malaysia Excellence Awards this year.
  • 7. Korea Excellence Awards – Now in its 4th year, the Korea Awards program seeks to recognize companies that have rose above competition and demonstrated outstanding performance across various industries from the Automotive, Energy, and Healthcare categories to the Aerospace & Defense and Information Communication Technology sectors in the Korea markets.
  • 8. Indonesia Excellence Awards – Now in its 10th year, the Indonesia Awards program has identified many outstanding companies in Indonesia across various industries.
  • 9. Japan Excellence Awards - The Frost & Sullivan Japan Excellence Awards is now in its 5th consecutive year and seeks to recognize companies and individuals that have pushed the boundaries of excellence - rising above the competition and demonstrating outstanding performance in the Japan markets.
  • 10. Singapore Excellence Awards – Founded in 2013, The Frost & Sullivan Singapore Excellence Awards program seeks to recognize companies and individuals that have pushed the boundaries of excellence - rising above the competition and demonstrating outstanding performance in the Singapore market.
  • 11. Excellence in Customer Experience – Now in its second year, the Frost & Sullivan Excellence in Customer Experience program seeks to recognize companies that have pushed the boundaries of delighting their customers at every stage and in every interaction. Frost & Sullivan measures customer sentiment across various touch points and throughout the customer life cycle in various industries. It also aims to provide industry and customer insights to help companies better understand their clients.

Awards Methodology

Frost & Sullivan follows a rigorous measurement based methodology to select the nominees in each category. The following measurement parameters will be used in conducting the detailed study of each nominated company based on actual market performance indicators. Some variations on specific measurements may apply to certain categories. Base year for benchmarking study is financial year 2016.

• Revenue growth
• Market share in specific category and growth in market share
• Demonstrated leadership in new product introduction and innovation
• Breadth of products and solutions
• Major customer acquisitions
• Subscribers and growth in subscriber base
• Business/market strategy

Frost & Sullivan, founded in 1961, has more than 40 global offices with more than 1,800 industry consultants, market research analysts, technology analysts and economists, monitoring close to 250,000 companies in 300 industries. We are a growth partnership company focused on helping our clients achieve transformational growth as they work through an economic environment dominated by accelerating change, increasing risk and the powerful disruptive impact of the conversion of new business models, disruptive technologies and mega trends on their industry.

Frost & Sullivan Excellence Awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research in order to identify best practices in the industry.

Frost & Sullivan's intent is to help drive innovation, excellence and a positive change in the global economy by recognizing best-in-class products, companies and individuals.

Award Recipients

2018Award Categories

2018 Malaysia Fertility Centre of the Year Alpha Fertility Centre
2018 Malaysia Unmanned Aerial Vehicle (UAV) Services Company of the Year Aerodyne Group
2018 Malaysia Excellence Award in Customer Experience - Telecommunications Industry Malaysia - In Store Experience Celcom Axiata Berhad
2018 Malaysia Excellence Award in Customer Experience - Telecommunications Industry Malaysia - Contact Center Experience Celcom Axiata Berhad
2018 Malaysia Home Water Filter Growth Excellence Leadership Award Cuckoo International (MAL) Sdn Bhd
2018 Malaysia E-Commerce Service Provider of the Year DHL Express (Malaysia) Sdn Bhd
2018 Malaysia Solar Power Company Of the Year Ditrolic Sdn Bhd
2018 Malaysia Food Ingredients Company of the Year Futura Ingredients
2018 Malaysia Express Service Provider of the Year - Private Sector GD Express Sdn Bhd
2018 Malaysia IT Infrastructure Services Competitive Strategy, Innovation and Leadership Award Heitech Padu Berhad
2018 Malaysia Payment Gateway Provider of the Year iPay88 Holding Sdn Bhd
2018 Malaysia Smart Waste Solutions Company of the Year KDEB Waste Management Sdn Bhd
2018 Malaysia Property Development Company of the Year Mah Sing Group
2018 Malaysia Unmanned Aerial Vehicle (UAV) Services Entrepreneurial Company of the Year OFO Tech
2018 Malaysia Aesthetic Medicine Growth Excellence Leadership Award One Doc Medical Centre
2018 Malaysia Smart Building Solutions Company of the Year Optergy
2018 Malaysia Express Service Provider of the Year Pos Laju
2018 Malaysia Project Logistics Service Provider of the Year Pos Logistics
2018 Malaysia HR Technology Entrepreneurial Company Of The Year Swingvy
2018 Malaysia Warehouse Service Provider of the Year Tiong Nam Logistics Solutions Sdn Bhd
2018 Malaysia Mobile Data Service Provider of the Year U Mobile
2018 Malaysia Excellence Award in Customer Experience - Telecommunications Industry Malaysia - Overall Experience U Mobile
2018 Malaysia Excellence Award in Customer Experience - Telecommunications Industry Malaysia - Online Experience U Mobile
2018 Malaysia Excellence Award in Customer Experience - Telecommunications Industry Malaysia - Mobile Experience U Mobile
2018 Malaysia Facilities Management Company of the Year UEM Edgenta Berhad
2018 Malaysia Organic Food Customer Value Leadership Award Zenxin Agri-Organic Food Sdn Bhd

Click here to see our past award recipients

Awards Judging for ICT & Healthcare awards

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Frost & Sullivan
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. Ajay Sunder
Vice President, ICT Practice, Asia Pacific
Frost & Sullivan
           
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2018 Judging Panel for ICT
             

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Mr Gopi Ganesalingam
Vice President, Enterprise Development
MDeC 
      . Aisharuddin bin Nuruddin
Senior Director
MCMC
. Mohammad Hazani Hj Hassan
Director, Technology Ventures Division
MTDC
      . Frank Hesse
Vice President, Carrier Services, ASIA
CSG International
             
. Abdul Halim Md Lassim
CEO
HeiTech Managed Services Sdn Bhd
      . Chan Chern Pong
General Manager, Head of Sales
NEC Malaysia
             
Click here to see our past Judges

Partners

Our Partner Sponsor & Supporting Organization

Media Partners





Speaker





The Top 10 of Malaysia is an English language magazine owned and published by RHA Media Sdn Bhd. The acronym ‘RHA’ is derived from the words, ‘Research House of Asia’. The magazine is all about celebrating beautiful stories of successful businesses, people, and inspiring lifestyles across the entire fabric of Malaysian life. It is also a publication that brings to its readers the vibrant faces and stories of success from all walks of Malaysian life, showcasing the crème de la crème of Malaysian companies and captains of industries, and of personalities and lifestyles through surveys, researches, interviews, and collaboration with local and international media powerhouses.
Top 10 of Malaysia

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Venue

Location that you'll be looking for

Event Location

  • Hilton, Kuala Lumpur
    3, Jalan Stesen Sentral, Kuala Lumpur, 50470 Kuala Lumpur,
    Wilayah Persekutuan
    Kuala Lumpur
    Malaysia

Contact Us

Aris Ibrahim
Best Practices
+603 560 3605  
+6012-345 1834  
aris.ibrahim@frost.com